Articles

  Why haven't I got my server details?

Sometimes there are problems with the automatic server creation which means you don't receive...

 Can I pay with PayPal subscription?

Yes, if you'd like to pay with PayPal subscription rather than one-time payments then open a...

 Can I upgrade my server?

Yes, if you wish to add extra slots then 1. Login to your account 2. Click "My Products &...

 How do I cancel my server?

1. Login to your account 2. Click "My Products & Services" 3. Click the product you want to...

 How do I enter a coupon code?

When you reach stage 4 of the order process you are asked to enter any "Promotional Code" you...

 How do I register to order?

When you order you will be automatically registered so you don't need to register before...

 How to Cancel Your Server

Canceling your server is not difficult, and this guide will show you how that is done. We're...

 How to Cancel a Paypal Subscription

Automatic payments are a great way to ensure your server is always paid for on time! However,...

 How to Make a Support Ticket

How to make support ticket if you have a problem with or a question about our services. Opening...

 What is the affiliate scheme?

The affiliate scheme is where you can earn money by referring new customers to us. You can...

 Will my server get suspended if I don’t pay on time?

Yes, but not until 7 days after the invoice going overdue. This allows you plenty of time to pay!...

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